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Tag: Outsourcing

Outsourcing Statistics to Guide Your Business Decisions in 2019

Posted on 6 March 201916 December 2021

Keep your strategies up to date with the latest figures and data on outsourcing.

Top 5 Podcasts to Keep Up to Date with IT and Outsourcing Trends

Posted on 12 February 201916 December 2021
photo of a studio microphone

Podcasts are a unique way of listening to information on the go. It gives lecturers a platform to broadcast engaging audio content and make it available to their subscribers 24/7. …

Continue reading “Top 5 Podcasts to Keep Up to Date with IT and Outsourcing Trends”

4 Outsourcing Trends That Will Impact Businesses in 2019 (Infographic)

Posted on 6 February 201916 December 2021
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The benefits of outsourcing are aplenty – reduced costs, streamlined operations, increased flexibility for your business, and more. With fast-paced innovations in tech, the outsourcing industry is poised to evolve, …

Continue reading “4 Outsourcing Trends That Will Impact Businesses in 2019 (Infographic)”

10 Important Questions to Ask Yourself When Managing Customer Data

Posted on 9 October 201816 December 2021
10 Important Questions to Ask When Managing Customer Data

The digital terrain is perpetually changing so everybody involved must have the resiliency to adapt to new technology. And with data playing a crucial role, knowing what to do with …

Continue reading “10 Important Questions to Ask Yourself When Managing Customer Data”

5 Customer Service Solutions to Implement Before the Year Ends

Posted on 3 October 2018

In today’s customer-centric age of marketing, putting your loyal users at the core of your business is critical. Customer service has seen leaps and bounds of upgrades in the past …

Continue reading “5 Customer Service Solutions to Implement Before the Year Ends”

A Starter’s Guide to Providing an Efficient Social Media Customer Support

Posted on 6 September 2018

During ancient times when the internet was but a fledgeling piece of technology, man relied on archaic ways like the reliable word-of-mouth when looking for reviews about certain consumer products …

Continue reading “A Starter’s Guide to Providing an Efficient Social Media Customer Support”

How a Multi-Language Customer Support Empowers Your Business

Posted on 16 August 201816 August 2018
How A Multi-Language Customer Support Empowers Your Business

The internet has transformed the way humans transact and communicate, highlighting how diverse language is. Modern globalisation is the pathway that led companies to face more international clients now than …

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How Artificial Intelligence Is Reshaping the Future of Cybersecurity

Posted on 25 July 201816 December 2021
How Artificial Intelligence Is Redefining the Future of Cybersecurity

Keeping your information technology systems secure isn’t as simple as you may think. This generation’s digital revolution has brought about countless cyber threats that seemingly evolve along with new advancements …

Continue reading “How Artificial Intelligence Is Reshaping the Future of Cybersecurity”

6 Technologies to Fix Your Poorly-Designed Service Desk System

Posted on 23 July 201816 December 2021
6-Technologies-to-Fix-Your-Poorly-Designed-Service-Desk-System

Excellent customer service has always been essential in business growth. To ensure that your customers will retain and speak good things about your services to other people, incorporating customer support …

Continue reading “6 Technologies to Fix Your Poorly-Designed Service Desk System”

The Anatomy of a Top-Notch E-commerce Website

Posted on 10 May 201816 December 2021
The Anatomy of a Top-Notch Ecommerce Website-banner

Any ecommerce outsourcing entity will tell you that the success of your online business depends on the user design and experience of your website. With 93% of consumers making their …

Continue reading “The Anatomy of a Top-Notch E-commerce Website”

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