Keep your strategies up to date with the latest figures and data on outsourcing.
Outsourcing Statistics to Guide Your Business Decisions in 2019
Top 5 Podcasts to Keep Up to Date with IT and Outsourcing Trends
Podcasts are a unique way of listening to information on the go. It gives lecturers a platform to broadcast engaging audio content and make it available to their subscribers 24/7. …
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4 Outsourcing Trends That Will Impact Businesses in 2019 (Infographic)
The benefits of outsourcing are aplenty – reduced costs, streamlined operations, increased flexibility for your business, and more. With fast-paced innovations in tech, the outsourcing industry is poised to evolve, …
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10 Important Questions to Ask Yourself When Managing Customer Data
The digital terrain is perpetually changing so everybody involved must have the resiliency to adapt to new technology. And with data playing a crucial role, knowing what to do with …
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5 Customer Service Solutions to Implement Before the Year Ends
In today’s customer-centric age of marketing, putting your loyal users at the core of your business is critical. Customer service has seen leaps and bounds of upgrades in the past …
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A Starter’s Guide to Providing an Efficient Social Media Customer Support
During ancient times when the internet was but a fledgeling piece of technology, man relied on archaic ways like the reliable word-of-mouth when looking for reviews about certain consumer products …
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How a Multi-Language Customer Support Empowers Your Business
The internet has transformed the way humans transact and communicate, highlighting how diverse language is. Modern globalisation is the pathway that led companies to face more international clients now than …
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How Artificial Intelligence Is Reshaping the Future of Cybersecurity
Keeping your information technology systems secure isn’t as simple as you may think. This generation’s digital revolution has brought about countless cyber threats that seemingly evolve along with new advancements …
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6 Technologies to Fix Your Poorly-Designed Service Desk System
Excellent customer service has always been essential in business growth. To ensure that your customers will retain and speak good things about your services to other people, incorporating customer support …
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The Anatomy of a Top-Notch E-commerce Website
Any ecommerce outsourcing entity will tell you that the success of your online business depends on the user design and experience of your website. With 93% of consumers making their …
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