LATEST NEWS

Together, we can do more.

We offer solutions designed to help you grow your business faster and more efficiently.

IT SUPPORT & IT SERVICE DESK
Based on the ITIL framework, the backbone of transcosmos IT services is its service management office, which provides strict quality assurance, as well as highly disciplined reporting, process, and implementation service.
CUSTOMER SUPPORT

Providing you with highly skilled and professional, omni-channel customer service centres that support your products and services for your clients interactions.

E-COMMERCE SUPPORT

Businesses have widely used e-commerce platforms and solutions or e-commerce as a buy and sell platform for their goods and services, or for transmitting their funds or other relevant data. All these services take place over an electronic network - the internet, in particular.

What Our Clients Say About Us

“The transcosmos team is providing excellent support and we’re happy to have this strategic partnership in place for meeting our future requirements”

Service Delivery Manager, Service Desk Strategy & Design, IT Services, DHL

“transcosmos continually delivers services beyond our expectations and continues to remain flexible and adaptable to our changing business needs. They completed the transition of services to Manila without fault and without any impact on our customer satisfaction”

VP Global Customer Care, Oracle

“James and the entire transcosmos team have demonstrated a true partnership approach with ISS and have been willing to invest time, resource and finances up front for the long term benefit of both organizations. They are not afraid of hard work and taking a “leap of faith”. Importantly they know how to have fun whilst delivering a first class professional service. The perfect partner!”

Global Solutions Director, ISS Asia Pacific

Knowledge is power.

Read the latest post from our Blog

Intro 2020 was certainly not an ordinary year. It had a significant impact on the lives of individuals and the operation of businesses around the globe, created uncertainty, and a …

Intro Zendesk Customer Experience Trends Report 2020 showed that 51% of customers wish to receive an answer to their questions in less than 5 minutes on the phone when they …

Intro Did you know that 51% of companies have no business continuity plan to deal with a global pandemic, according to a survey conducted by Mercer in February 2020? A …