What Our Clients Say About Us
“The transcosmos team is providing excellent support and we’re happy to have this strategic partnership in place for meeting our future requirements”
“transcosmos continually delivers services beyond our expectations and continues to remain flexible and adaptable to our changing business needs. They completed the transition of services to Manila without fault and without any impact on our customer satisfaction”
“James and the entire transcosmos team have demonstrated a true partnership approach with ISS and have been willing to invest time, resource and finances up front for the long term benefit of both organizations. They are not afraid of hard work and taking a “leap of faith”. Importantly they know how to have fun whilst delivering a first class professional service. The perfect partner!”
Knowledge is power.
Read the latest post from our Blog
Intro In our technology-driven world, where the market is highly competitive in segments and customers’ expectations are evolving instantly, personalized, and seamless customer experience is more important than ever. According …
Continue reading “4+1 Fundamental Steps to The Successful Customer Journey Mapping”
Intro 2020 was certainly not an ordinary year. It had a significant impact on the lives of individuals and the operation of businesses around the globe, created uncertainty, and a …
Continue reading “Top Business Challenges Companies Faced in 2020”
Intro Zendesk Customer Experience Trends Report 2020 showed that 51% of customers wish to receive an answer to their questions in less than 5 minutes on the phone when they …
Continue reading “5 Key Benefits of Corporate Knowledge Base Systems”