Keep your strategies up to date with the latest figures and data on outsourcing.
Outsourcing Statistics to Guide Your Business Decisions in 2019
10 Important Questions to Ask Yourself When Managing Customer Data
The digital terrain is perpetually changing so everybody involved must have the resiliency to adapt to new technology. And with data playing a crucial role, knowing what to do with …
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7 IT Myths That Need to Be Confirmed or Busted
Businesses across every industry have made improvements by leaps and bounds through the integration of advanced technology, and along with it, upgrades in their information technology infrastructure. While businesses like …
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How Artificial Intelligence Is Reshaping the Future of Cybersecurity
Keeping your information technology systems secure isn’t as simple as you may think. This generation’s digital revolution has brought about countless cyber threats that seemingly evolve along with new advancements …
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How Your Business Can Proactively Protect Customer Data [Infographic]
![How Your Business Can Proactively Protect Customer Data [Infographic]](https://secureservercdn.net/198.71.233.206/9a2.a9d.myftpupload.com/wp-content/uploads/2018/06/Merlin_BB_How-Your-Business-Can-Proactively-Protect-Customer-Data-Infographic.png?time=1638908916)
IT security is an issue as old as the technology itself, but that doesn’t excuse large companies when they are revealed to be facing some of these problems. The Fall …
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8 Ways to Implement an Effective E-commerce Omnichannel Strategy
Some shoppers would visit a physical store to check the availability of the item, how it looks like, how much it costs, and to see if the item is something …
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The Anatomy of a Top-Notch E-commerce Website
Any ecommerce outsourcing entity will tell you that the success of your online business depends on the user design and experience of your website. With 93% of consumers making their …
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Top Cloud Threats Your Business Should Look Out For (Infographic)
Today’s advancing technology has made it necessary and possible for businesses to store and share large amounts of data via the cloud, but the remote nature of cloud services makes …
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Customer Service: The Past, Present, and Future
Customer service has transformed dramatically over the years. In the past decades, technology was at its most basic form, and companies had to deal with limited resources. Fast forward to …
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4 Customer-Oriented CEOs and What We Can Learn from Them
Modern-day CEOs are taking a more hands-on approach and becoming the frontrunner of their companies when it comes to providing excellent customer service. They’re channeling their customer persona when developing …
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