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Together, we can do more.

We offer solutions designed to help you grow your business faster and more efficiently.

IT SUPPORT & IT SERVICE DESK
Based on the ITIL framework, the backbone of transcosmos IT services is its service management office, which provides strict quality assurance, as well as highly disciplined reporting, process, and implementation service.
CUSTOMER SUPPORT

Providing you with highly skilled and professional, omni-channel customer service centres that support your products and services for your clients interactions.

E-COMMERCE SUPPORT

Businesses have widely used e-commerce platforms and solutions or e-commerce as a buy and sell platform for their goods and services, or for transmitting their funds or other relevant data. All these services take place over an electronic network - the internet, in particular.

What Our Clients Say About Us

“The transcosmos team is providing excellent support and we’re happy to have this strategic partnership in place for meeting our future requirements”

Service Delivery Manager, Service Desk Strategy & Design, IT Services, DHL

“transcosmos continually delivers services beyond our expectations and continues to remain flexible and adaptable to our changing business needs. They completed the transition of services to Manila without fault and without any impact on our customer satisfaction”

VP Global Customer Care, Oracle

“James and the entire transcosmos team have demonstrated a true partnership approach with ISS and have been willing to invest time, resource and finances up front for the long term benefit of both organizations. They are not afraid of hard work and taking a “leap of faith”. Importantly they know how to have fun whilst delivering a first class professional service. The perfect partner!”

Global Solutions Director, ISS Asia Pacific

Knowledge is power.

Read the latest post from our Blog

In the IT industry, engineers and specialists are constantly bracing themselves against a security breach on their system. Any situation of this sort may result in data loss and operations …

Outsourcing help desk support can add value to your organization’s implementation of customer-oriented policies and operations. For one, you could mobilize your internal team to higher level customer work and …

The business landscape is ever-evolving with the newest innovations and technologies that influence consumer needs and demands. If fifteen years ago, placing a newspaper ad would dramatically increase your store’s …