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Tag: Technology

6 Technologies to Fix Your Poorly-Designed Service Desk System

Posted on July 23, 2018
6-Technologies-to-Fix-Your-Poorly-Designed-Service-Desk-System

Excellent customer service has always been essential in business growth. To ensure that your customers will retain and speak good things about your services to other people, incorporating customer support …

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8 Ways to Implement an Effective E-commerce Omnichannel Strategy

Posted on May 31, 2018
5 Ways to Implement an Effective E-commerce Omnichannel Strategy

Some shoppers would visit a physical store to check the availability of the item, how it looks like, how much it costs, and to see if the item is something …

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The Anatomy of a Top-Notch E-commerce Website

Posted on May 10, 2018June 7, 2018
The Anatomy of a Top-Notch Ecommerce Website-banner

Any ecommerce outsourcing entity will tell you that the success of your online business depends on the user design and experience of your website. With 93% of consumers making their …

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Top Cloud Threats Your Business Should Look Out For (Infographic)

Posted on March 26, 2018May 9, 2018
Top Cloud Threats Your Business Should Look Out For

Today’s advancing technology has made it necessary and possible for businesses to store and share large amounts of data via the cloud, but the remote nature of cloud services makes …

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5 Customer Service Trends to Get More Business Traction this 2018

Posted on March 20, 2018
customer support outsourcing team

We’re living in a digital world where changes in the customer service industry happen by the day. Over the recent years, the focus has been on enhancing customer support in …

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What Makes Up An Effective Customer Relationship Management System [Infographic]

Posted on November 16, 2017November 16, 2017
What Makes Up An Effective Customer Relationship Management System

Customer service is one of the pillars of success for many businesses. Companies cannot expect to achieve optimal growth and increase their revenue if they do not have a solid …

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5 Ways Omni-Channel Engagement Improves Customer Experience

Posted on August 18, 2017
omnichannel-customer-experience

The business landscape is ever-evolving with the newest innovations and technologies that influence consumer needs and demands. If fifteen years ago, placing a newspaper ad would dramatically increase your store’s …

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Best Practices to Secure IT Servers and Infrastructure [Infographic]

Posted on July 26, 2017November 20, 2017
Best-Practices-to-Secure-IT-Servers-and-Infrastructure-banner

In an increasingly perilous web environment, server-level security is an imperative. Your server and IT infrastructure are vulnerable to numerous threats on the web, and thus, comprehensive security is a …

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How IT Outsourcing Improves Business and Employee Productivity

Posted on July 13, 2017May 9, 2018
How-IT-Outsourcing-Improves-Business-and-Employee-Productivity

Productivity is the hot topic now in the business industry. What used to be a topic that no one bats an eye on is currently considered as a business factor …

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5 Things to Consider When Outsourcing Your IT Support Project

Posted on June 15, 2017May 9, 2018
Things-to-Consider-When-Outsourcing-Your-IT-Support-Project.

Efficiency is at the heart of any successful business. IT Outsourcing provides businesses the leverage to focus on their core competencies instead of worrying about their IT infrastructure or data …

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