Information Systems
In today’s customer-centric age of marketing, putting your loyal users at the core of your business is critical. Customer service has seen leaps and bounds of upgrades in the past …
Continue reading “5 Customer Service Solutions to Implement Before the Year Ends”
During ancient times when the internet was but a fledgeling piece of technology, man relied on archaic ways like the reliable word-of-mouth when looking for reviews about certain consumer products …
Continue reading “A Starter’s Guide to Providing an Efficient Social Media Customer Support”
Excellent customer service has always been essential in business growth. To ensure that your customers will retain and speak good things about your services to other people, incorporating customer support …
Continue reading “6 Technologies to Fix Your Poorly-Designed Service Desk System”
The world of mobile apps is getting more and more exciting by the day. Take Instagram, for example. The photo-sharing platform continues to evolve since Facebook acquired it in 2012. …
Continue reading “How Instagram Story Can Improve Your Customer Experience”
We’re living in a digital world where changes in the customer service industry happen by the day. Over the recent years, the focus has been on enhancing customer support in …
Continue reading “5 Customer Service Trends to Get More Business Traction this 2018”
Customer service has gone a long way, and it doesn’t look like it’s turning back in any way. Decades ago, we have seen companies engage their customers through switchboards and …
Continue reading “5 Trends and Predictions Shaping the Next-Gen Customer Support”
