Information Systems
Excellent customer service has always been essential in business growth. To ensure that your customers will retain and speak good things about your services to other people, incorporating customer support …
Continue reading “6 Technologies to Fix Your Poorly-Designed Service Desk System”
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IT security is an issue as old as the technology itself, but that doesn’t excuse large companies when they are revealed to be facing some of these problems. The Fall …
Continue reading “How Your Business Can Proactively Protect Customer Data [Infographic]”
Any ecommerce outsourcing entity will tell you that the success of your online business depends on the user design and experience of your website. With 93% of consumers making their …
Continue reading “The Anatomy of a Top-Notch E-commerce Website”
Today’s advancing technology has made it necessary and possible for businesses to store and share large amounts of data via the cloud, but the remote nature of cloud services makes …
Continue reading “Top Cloud Threats Your Business Should Look Out For (Infographic)”
We’re living in a digital world where changes in the customer service industry happen by the day. Over the recent years, the focus has been on enhancing customer support in …
Continue reading “5 Customer Service Trends to Get More Business Traction this 2018”
Customer service has transformed dramatically over the years. In the past decades, technology was at its most basic form, and companies had to deal with limited resources. Fast forward to …
Continue reading “Customer Service: The Past, Present, and Future”
As businesses adopt a more digital approach, they become prone to cyber security threats and attacks, exposing their business and customers to vulnerabilities and risks. Cybercrime and malware advance and …
Continue reading “How to Manage Cybersecurity Threats and Business Vulnerability”
Since game developer, Niantic Labs, launched the GPS-based, augmented reality game, Pokemon Go, on July 6, 2016, the whole world has been caught in a frenzy. Initially available in the …
Continue reading “5 Valuable Lessons Pokemon Go Can Teach IT Teams”
