How do we love Zendesk, let us count the ways

Since we integrated Zendesk across our systems in June 2011, we never looked back. Being in the customer support business for more than 20 years, we know the value of an efficient helpdesk and seamless ticketing management solutions in supporting clients from a wide range of industries. So.. how do we, here at Merlin, love Zendesk? Let us count the ways.