Transcosmos Logo

transcosmos

Information Systems

  • Solutions
    • IT Support
    • Customer Support
    • E-commerce Support
  • Industries
    • Case Studies
  • About transcosmos
  • Careers
  • Blog
  • Contact Us

Category: Corporate Culture

5 key benefits of corporate knowledge base systems

Posted on November 9, 2020November 10, 2020
Knowledge base systems

Intro Zendesk Customer Experience Trends Report 2020 showed that 51% of customers wish to receive an answer to their questions in less than 5 minutes on the phone when they …

Continue reading “5 key benefits of corporate knowledge base systems”

3 Reasons Why Transcosmos Has a Business Continuity Plan

Posted on September 29, 2020September 29, 2020
3 Reasons Why Transcosmos Has a Business Continuity Plan

Intro Did you know that 51% of companies have no business continuity plan to deal with a global pandemic, according to a survey conducted by Mercer in February 2020? A …

Continue reading “3 Reasons Why Transcosmos Has a Business Continuity Plan”

Top 5 Podcasts to Keep Up to Date with IT and Outsourcing Trends

Posted on February 12, 2019February 14, 2019
photo of a studio microphone

Podcasts are a unique way of listening to information on the go. It gives lecturers a platform to broadcast engaging audio content and make it available to their subscribers 24/7. …

Continue reading “Top 5 Podcasts to Keep Up to Date with IT and Outsourcing Trends”

Want to Improve Your Customer Experience? Start with Your Company Culture

Posted on May 19, 2015

Improving customer experience goes deeper than what you see on the surface of customer service delivery. If you want to establish an experience that pleases your customers consistently, then it’s time you look into your company culture.

5 Ways to Create a Working Environment that Drives High Performance

Posted on September 5, 2014June 19, 2017

Employee engagement is one of the most important ways to incorporate a high performance work environment. We have listed five ways how you can do this in your company and encourage better output from your employees.

5 Inspiring Stories of Companies That Give Back to Employees

Posted on September 1, 2014July 27, 2017

Giving back to employees may yield greater gains more than costs. To celebrate Labor Day in USA, we looked into five companies who gave generously to their workers and provided avenues for them to also give back to their communities.

Recent Posts

  • 5 key benefits of corporate knowledge base systems

    5 key benefits of corporate knowledge base systems

    November 9, 2020
  • 3 Reasons Why Transcosmos Has a Business Continuity Plan

    3 Reasons Why Transcosmos Has a Business Continuity Plan

    September 29, 2020
  • Can AI-Powered Automation and Human-Centered Customer Service Co-Exist?

    Can AI-Powered Automation and Human-Centered Customer Service Co-Exist?

    March 12, 2019
  • Outsourcing Statistics to Guide Your Business Decisions in 2019

    Outsourcing Statistics to Guide Your Business Decisions in 2019

    March 6, 2019
  • 7 Businesses That Raised the Bar for Customer Service

    7 Businesses That Raised the Bar for Customer Service

    February 19, 2019

Archives

  • Solutions
  • Industries
  • About transcosmos
  • Careers
  • Blog
  • Contact Us

Connect with us:

Transcosmos Logo

transcosmos Information System Ltd. Copyright ©2017 transcosmos Information System Ltd, All Rights Reserved

Share
This website stores cookies on your computer. These cookies are used to improve your website and provide more personalized services to you, both on this website and through other media. To find out more about how we collect and use data, see our Privacy Policy. Accept Read More
Privacy & Cookies Policy