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Category: Corporate Culture

5 Key Benefits of Corporate Knowledge Base Systems

Posted on 9 November 202019 January 2021
Knowledge base systems

Intro Zendesk Customer Experience Trends Report 2020 showed that 51% of customers wish to receive an answer to their questions in less than 5 minutes on the phone when they …

Continue reading “5 Key Benefits of Corporate Knowledge Base Systems”

3 Reasons Why Transcosmos Has a Business Continuity Plan

Posted on 29 September 202029 September 2020
3 Reasons Why Transcosmos Has a Business Continuity Plan

Intro Did you know that 51% of companies have no business continuity plan to deal with a global pandemic, according to a survey conducted by Mercer in February 2020? A …

Continue reading “3 Reasons Why Transcosmos Has a Business Continuity Plan”

Top 5 Podcasts to Keep Up to Date with IT and Outsourcing Trends

Posted on 12 February 201916 December 2021
photo of a studio microphone

Podcasts are a unique way of listening to information on the go. It gives lecturers a platform to broadcast engaging audio content and make it available to their subscribers 24/7. …

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Want to Improve Your Customer Experience? Start with Your Company Culture

Posted on 19 May 2015

Improving customer experience goes deeper than what you see on the surface of customer service delivery. If you want to establish an experience that pleases your customers consistently, then it’s time you look into your company culture.

5 Ways to Create a Working Environment that Drives High Performance

Posted on 5 September 201419 June 2017

Employee engagement is one of the most important ways to incorporate a high performance work environment. We have listed five ways how you can do this in your company and encourage better output from your employees.

5 Inspiring Stories of Companies That Give Back to Employees

Posted on 1 September 201427 July 2017

Giving back to employees may yield greater gains more than costs. To celebrate Labor Day in USA, we looked into five companies who gave generously to their workers and provided avenues for them to also give back to their communities.

Recent Posts

  • Top Business Challenges Companies Faced in 2020

    Top Business Challenges Companies Faced in 2020

    19 January 2021
  • 5 Key Benefits of Corporate Knowledge Base Systems

    5 Key Benefits of Corporate Knowledge Base Systems

    9 November 2020
  • 3 Reasons Why Transcosmos Has a Business Continuity Plan

    3 Reasons Why Transcosmos Has a Business Continuity Plan

    29 September 2020
  • Can AI-Powered Automation and Human-Centered Customer Service Co-Exist?

    Can AI-Powered Automation and Human-Centered Customer Service Co-Exist?

    12 March 2019
  • Outsourcing Statistics to Guide Your Business Decisions in 2019

    Outsourcing Statistics to Guide Your Business Decisions in 2019

    6 March 2019

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