Intro Zendesk Customer Experience Trends Report 2020 showed that 51% of customers wish to receive an answer to their questions in less than 5 minutes on the phone when they …
Continue reading “5 key benefits of corporate knowledge base systems”
Intro Zendesk Customer Experience Trends Report 2020 showed that 51% of customers wish to receive an answer to their questions in less than 5 minutes on the phone when they …
Continue reading “5 key benefits of corporate knowledge base systems”
Intro Did you know that 51% of companies have no business continuity plan to deal with a global pandemic, according to a survey conducted by Mercer in February 2020? A …
Continue reading “3 Reasons Why Transcosmos Has a Business Continuity Plan”