transcosmos has extensive experience across many industries. Our highly customized teams bring each client a combination of deep industry, to offer our clients fresh perspectives and breakthrough business insights. Our mission is to help our clients set new standards of excellence in their industries
Airlines & Logistics
transcosmos delivers multichannel customer support service for one of the largest passenger airlines in Europe: Reservation support, dealing with general pre- and post-booking queries such as name / flight changes, general information/ special assistance requests
transcosmos delivers IT Support Services for one of the world’s largest logistics company. Supporting their end-users with hardware and software problems via ticketing tool, phone, or email.
Retails & e-Commerce
Supporting an international provider of ecommerce solutions most well known as a leading business (B2B) and direct-to-consumer (DTC) order fulfilment and customer service provider. The company supports more than 60 of the world’s leading brands to enable their ecommerce and Omni-channel initiatives.
Health Care & Pharmaceutical
transcosmos provides technical support for clinical trial databases used by pharmaceutical companies. Our team of experts delivers large scale transformation programs that improves patient/member centricity whilst reducing cost.
transcosmos offers comprehensive solutions with customized engagement models that enable you to meet your customers’ needs. We have deep industry knowledge across the entire Hi-Tech segment like semiconductors, telecom, manufacturers (OEMs), consumer electronics, high-tech distributors and software vendors.
The Fast Moving Consumer Goods
The Fast Moving Consumer Goods (FMCG) industry is fiercely competitive. In order to succeed, companies need dynamic business tactics—flexible strategies. We provide comprehensive IT and Desk Side Services that are fully customizable to unique business requirements. These services save our clients from the cost and hassle of increasing their internal IT department, allowing them to focus on what they do best.