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The world has become a lot smaller because of the advances in technology such that it might make more sense for companies with a global reach to invest in a …

There are ways to turn your computer into an even more operative, more efficient productivity machine. You’ll never know how much a simple tweak here and a little clean-up there could improve the way your computer handle its daily tasks—resulting in improved overall productivity.
Here are ten ways to take into account:

Microsoft is all set and gearing up for it’s latest system upgrade with the Windows 10 OS general release, set to be up and running by July 29. They have taken heed of some of the most common feedback they got from current and past programs and tweaked it in an effort to come up with an adaptable and user-friendly interface.

When it comes to productivity hacks, there’s certainly no shortage of available tools out there. While some are in the making to be the next big thing, others have been …

Watch out Siri and Google Now, Windows 10’s Cortana is here! This and other ultimate reasons to embrace Microsoft’s latest OS advancements.

As markets become more and more diverse, it becomes a necessity for businesses to communicate with customers across language barriers. Being able to speak to someone in their language establishes trust, which is essential at all stages of the purchasing cycle, including customer support. If you’re looking to employ multilingual customer support in your operation, here are seven things you need to know in order to succeed.

Let’s talk about computers, shall we? Brand new computers are lightning fast — until its user spends a few years with it and the previously speedy machine eventually takes forever …

Here at transcosmos, we take pride in our employees’ skills and professionalism and value their growth as individuals. We find that their satisfaction in their personal and career goals is a key to improving overall performance …

For the most part, the fundamentals of customer service remain the same. Efficient and timely service, responsive front liners, proactive solutions are just some of the qualities clients look for in the products and businesses that they purchase. What changed are the channels and platforms that the use. We’re almost half-way through 2015 and here are just some of the hyper-connected, mobile lifestyle customer service activities that we’ve been seeing in 2015.

Improving customer experience goes deeper than what you see on the surface of customer service delivery. If you want to establish an experience that pleases your customers consistently, then it’s time you look into your company culture.

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