transcosmos and the Helpdesk Institute of Japan Look Towards Manila

On 22nd May 2012, transcosmos were pleased to host executives from The Helpdesk Institute (HDI) of Japan who are looking at Manila as a prime location for outsourcing of call centres for the Japanese marketplace.

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Both transcosmos and HDI recognise the significant opportunities in this sector and are working closely together to deliver solutions to several key Japanese corporations.

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Rhiza Oyos

Rhiza is passionate about customer experience, customer relations management, and social media. She likes scouring the web for interesting stories about customer service and blogs them here at transcosmos.

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