How IT Outsourcing Improves Business and Employee Productivity

How-IT-Outsourcing-Improves-Business-and-Employee-Productivity

Productivity is the hot topic now in the business industry. What used to be a topic that no one bats an eye on is currently considered as a business factor that can make or break a business.

To solve this issue, businesses have looked at IT outsourcing. Different businesses have benefited from this move, especially if the projected growth is at the pace they are not expecting. While that sounds like a good thing, you need to address this rapid growth head on.

If your company still doesn’t have the resources to create an in-house IT team, then outsourcing it might help ease the bottleneck of tasks in this department. Ultimately, you need to evaluate if your business needs IT outsourcing or not.

IT outsourcing also eliminates the problems brought by basic employee needs especially if you only need it for a certain period. These employee needs include holidays, sickness, training, and overhead cost of the in-house people you’re going to hire. In IT outsourcing, you don’t have to deal with these anymore.

Then again, how would you know if you need an IT outsourcing or not? There are a lot of factors to consider, but if you’re having problems in the areas that are answered below, then it’s time for you to try IT outsourcing.

It helps your business control costs.

By having an external team that handles your IT support, your business can properly allocate its budget to other important things. Outsourcing, in general, already saves you a lot of money and cuts your costs. What more if it’s solely for IT?

Naturally, your costs depend on the size of your company. Outsourcing an IT team seems more efficient when you’re a small-medium enterprise or a startup since it’s much cheaper than building an in-house team right away.

Furthermore, having an outsourced IT team reduces your overhead costs. If you’re planning to expand your in-house IT, then that will entail extra expenses on office space and equipment. Moreover, availing the latest IT software will surely leave a dent in your company budget. With IT outsourcing, this team can do tasks from easy to complex ones without ever disrupting your existing functions.

Before deciding on anything, look at your budget and do your own computations. However, IT outsourcing already ensures of quality work at a much lesser price.

It gives you access to state-of-the-art technologies.

Since you have other teams and departments in your company, your focus is divided into a lot of things. While you should master to handle the different aspects of your business, there comes a time that you just need a helping hand.

These outsourced IT teams specialize in all things related to this aspect. Naturally, they have access to the top of the line and state-of-the-art technologies.

IT outsourcing gives you people that dedicate their time—day in and day out in staying at the top of their IT game. They have a deeper and extensive knowledge regarding the subject matter.

Moreover, improving and updating your internal IT technology will cause a downtime in your internal processes. But by having an outsourced IT at bay, there would be no updates and improvements needed because you know they invest in such all the time.

It improves internal and external business operations.

When you outsource your IT, you’ll have more time to focus on your internal and external business operations. Since IT is one of the more complex departments, your employees don’t have to sacrifice the quality of their output anymore with IT outsourcing.

If you think that you have more complicated tasks to think about, then you should ask for the assistance of IT outsourcing to improve your business processes and make your workflow smoother.

While it might seem like a long-term investment to train your in-house IT department, you should also consider the task duration. If it can be done in a short span of time, then IT outsourcing is the wiser option.

Businesses usually use the skills of people from other departments to provide band-aid solutions to an IT issue. However, this will just result in a repetition of the problem at hand, and eventually, will cost more than solving the issue at first try.

Lastly, if you have an existing IT department which is at a state of total disarray, then scrapping it and moving to IT outsourcing might be the way to go. Not only will your in-house IT department learn from the outsourced ones, but they can also provide order and bring back the control that was once lost.

 

It allows your staffing to be flexible.

When there’s a sudden peak in IT-related tasks, IT outsourcing can give you more manpower. Also, you can lay off this extra manpower when the tasks have relaxed.

This flexible setup between your business and outsourcing company is cost and time efficient, especially for IT, as these tight schedules rely heavily on the efficiency of the team that works on it. Bringing a team of highly skilled individuals will not only give you a peace of mind but also assure you excellent output.

One situation that usually arises is that even though your employee can carry out a task, he won’t be able to because of the workload. So, spare your employee of an extra headache and let an outsourced IT group assist him.

Just because you’re outsourcing the IT department doesn’t mean that you’re giving it less importance. Obviously, it’s the other way around. By taking your IT-related business processes to an outsourced team, you’re certain that it’ll be handled better. There are a lot of outsourcing companies that make a good name for themselves in offering the best service to your business.

 

At the end of the day, IT outsourcing wants to increase your business and employees productivity by reducing the load of your current employees. It’s like hitting two birds with one stone wherein you’re addressing your internal issues and putting your IT-related tasks to a group of expert’s hands.

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James Patterson
James Patterson

James Patterson, Head of Business Development, Global Corporate Clients joined transcosmos in 2007. He oversees business development and sales and marketing initiatives throughout the EMEA and APAC regions for transcosmos IT and Customer Support Services, managing a team of sales professionals and consultants in these territories. James fully understands and supports the requirements and challenges of complex IT Support and Customer Service environments, having guided an array of large organizations through the consultative process of developing complex solutions to fit the customer’s needs. Previous to transcosmos, James was a regional Sales Manager in the Health and Leisure Industry winning many awards for exceeding sales targets and being innovative.

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