EMEA Support Manager, Trend Micro

“transcosmos have provided customer support for our Consumer range of products for over 10 years.
They continually look for creative and innovative methods for enhancing the customer support experience. Their professionalism, attention to detail and focus on pinpointing call drivers ensures that our customer base receives timely, top class support on our Consumer range of products.”

Rhiza Oyos

Rhiza is passionate about customer experience, customer relations management, and social media. She likes scouring the web for interesting stories about customer service and blogs them here at transcosmos.