Information Systems
Artificial intelligence has come a long way since the early days when it first appeared as a storytelling device in works of fiction. This gave rise to the popularity of …
Continue reading “Can AI-Powered Automation and Human-Centered Customer Service Co-Exist?”
Keep your strategies up to date with the latest figures and data on outsourcing.
The benefits of outsourcing are aplenty – reduced costs, streamlined operations, increased flexibility for your business, and more. With fast-paced innovations in tech, the outsourcing industry is poised to evolve, …
Continue reading “4 Outsourcing Trends That Will Impact Businesses in 2019 (Infographic)”
The progress we’re making with technology has been nothing short of impressive. While many technological advancements are helping mankind in various fields, there’s a growing concern that these upgrades may …
Continue reading “Will Chatbots and Automation Replace Humans in the Workplace?”
When even a tech giant can’t promise the security and integrity of its data, how can small players hope to defend themselves against malicious hackers? In September 2018, Facebook discovered …
We have been going through rapid technological advancements since the beginning of the last decade that resulted in massive changes in the economic, political, and societal landscapes around the world. …
Continue reading “6 IT Trends That Will Bring Breakthrough Changes in 2019”
The digital terrain is perpetually changing so everybody involved must have the resiliency to adapt to new technology. And with data playing a crucial role, knowing what to do with …
Continue reading “10 Important Questions to Ask Yourself When Managing Customer Data”
Artificial intelligence (AI) is slowly yet surely finding its way into our everyday lives. From driverless cars to robotics and smart homes, we see more and more AI applications in …
Continue reading “How to Successfully Implement an AI Strategy in Customer Experience”
Businesses across every industry have made improvements by leaps and bounds through the integration of advanced technology, and along with it, upgrades in their information technology infrastructure. While businesses like …
Continue reading “7 IT Myths That Need to Be Confirmed or Busted”
Keeping your information technology systems secure isn’t as simple as you may think. This generation’s digital revolution has brought about countless cyber threats that seemingly evolve along with new advancements …
Continue reading “How Artificial Intelligence Is Reshaping the Future of Cybersecurity”
