Information Systems
We have been going through rapid technological advancements since the beginning of the last decade that resulted in massive changes in the economic, political, and societal landscapes around the world. …
Continue reading “6 IT Trends That Will Bring Breakthrough Changes in 2019”
The digital terrain is perpetually changing so everybody involved must have the resiliency to adapt to new technology. And with data playing a crucial role, knowing what to do with …
Continue reading “10 Important Questions to Ask Yourself When Managing Customer Data”
Artificial intelligence (AI) is slowly yet surely finding its way into our everyday lives. From driverless cars to robotics and smart homes, we see more and more AI applications in …
Continue reading “How to Successfully Implement an AI Strategy in Customer Experience”
Businesses across every industry have made improvements by leaps and bounds through the integration of advanced technology, and along with it, upgrades in their information technology infrastructure. While businesses like …
Continue reading “7 IT Myths That Need to Be Confirmed or Busted”
Keeping your information technology systems secure isn’t as simple as you may think. This generation’s digital revolution has brought about countless cyber threats that seemingly evolve along with new advancements …
Continue reading “How Artificial Intelligence Is Reshaping the Future of Cybersecurity”
Excellent customer service has always been essential in business growth. To ensure that your customers will retain and speak good things about your services to other people, incorporating customer support …
Continue reading “6 Technologies to Fix Your Poorly-Designed Service Desk System”
![How Your Business Can Proactively Protect Customer Data [Infographic]](http://transcosmos.co.uk/wp-content/uploads/2018/06/Merlin_BB_How-Your-Business-Can-Proactively-Protect-Customer-Data-Infographic.png)
IT security is an issue as old as the technology itself, but that doesn’t excuse large companies when they are revealed to be facing some of these problems. The Fall …
Continue reading “How Your Business Can Proactively Protect Customer Data [Infographic]”
Any ecommerce outsourcing entity will tell you that the success of your online business depends on the user design and experience of your website. With 93% of consumers making their …
Continue reading “The Anatomy of a Top-Notch E-commerce Website”
Today’s advancing technology has made it necessary and possible for businesses to store and share large amounts of data via the cloud, but the remote nature of cloud services makes …
Continue reading “Top Cloud Threats Your Business Should Look Out For (Infographic)”
We’re living in a digital world where changes in the customer service industry happen by the day. Over the recent years, the focus has been on enhancing customer support in …
Continue reading “5 Customer Service Trends to Get More Business Traction this 2018”
