The Japanese are admired for many things like their technology, anime, and their professionalism in business. But did you know that they are esteemed for their world-class customer service? Read more about the things we can all learn from Japan’s customer service.
5 Ways You Can Make Your Existing Customers Love You More
Customers stay because they are treated right. So how can you make your existing customers love you more? Allow us to share with you how you can woo them and guarantee a flourishing customer interaction with your faithful clients.
That One Thing That Makes Apple Successful (and It’s Not Their Gadgets)
Apple gadgets have dominated the mobile technology industry because of its design and functionality. However, there is one more thing that is truly admirable about Apple Inc., and it is more than those smartphones, tablets and computers.
Customer Service Wisdom We Can Learn from a Toddler
Have you interacted with a toddler lately? Here are customer service insights we have gleaned from observing how these little humans relate with others.
60 Statistics That You Need to Know to Improve Your Customer Service [Slideshare]
The numbers do not lie. Here are 60 facts and figures that will help you understand how customer service is being delivered today and what changes you need to make to improve yours.
5 Critical Rules of Customer Service Texting Etiquette
Many companies are now exploring mobile customer service, but text messaging has been used over the years as an informal means of communication. How can a business maintain professionalism with a customer without sacrificing personalization?
How to Treat All Your Customers Like A-Listers
Treating customers like A-listers have reaped good reputation for companies who applied the red carpet customer service in their approach. Let us share with you how you, too, can do the same and provide your customers a “Hollywood” experience.
How You Can Provide Quality Customer Service with Mobile
Providing customer service with mobile is still an unchartered territory for many companies. How can any business ensure quality customer service in this area? Allow us to enlighten you more.
10 Must-See SlideShares about Customer Service
In the customer service industry, SlideShare is a great resource for great content that are also creatively presented. Here are our 10 picks for must-see (and must-download) customer service SlideShares.
Top 4 Common Customer Service Complaints and How to Avoid Them
We can really not do without customer complaints but they can be avoided. Here are top 5 common customer service complaints reported by customers with our advice how your business can rise above it.