Words of Customer Service Wisdom from Shep Hyken’s Twitter [Slideshare]

Shep Hyken is a known persona in the customer service industry. An expert in customer service, Shep Hyken is a sought-after speaker and a best-selling author on matters about developing a winning customer service culture in businesses. We have gathered some gold nuggets of customer service insights from Shep’s Twitter and we are sharing it with you.