10 Skills to Master in the Fast-Paced Tech Industry

Technology continues to evolve each year, and along with it comes a host of skills that organizations need to keep up with the times. The pace with which the industry changes is so fast that what used to be considered a hot tech skill last year could become extinct virtually overnight.
While most of the must-have tech expertise through the years continue to be sought after, the advent of the Internet of Things (IoT), Cloud-based systems, and new technology initiatives have compelled businesses to ramp up their IT skill set to cope with growing demand.
1. IT Architecture
As a core area of expertise among tech practitioners, an IT architect covers a wide range of skills that are critical to a successful completion of tech-driven projects. This type of role is for those who are both business savvy and adept with technology, enough so that they can communicate effectively with an IT team and C-suite executives with ease.
2. Circuit Design
New connected devices are introduced in the market all the time, and companies need to adapt by adjusting the chip design required to work with new systems. There is a demand for those adept at creating printed circuit boards (PCB), 3D design, and circuit designers who can create boards that optimize power consumption.
3. Electrical Engineering
This skill is an important part of the advent of IoT technology because these experts have the ability to program, manufacture, operate, design, and create apps that allow different devices to “talk” to one another.
4. Cloud Computing
Most organizations have switched to cloud-based applications for their storage and data access needs, so it’s no surprise that IT teams adept with cloud technology will be required. Technology providers will need support staff, specialists, and other experts who possess the necessary skills needed to operate Cloud-based apps.
5. Big Data and Analytics
Big data has played a major role in driving businesses forward, as well as in shaping marketing strategies for various companies in recent years. Candidates with the ability to manage and package large amounts of data sets will be valuable because it will help decision makers in coming up with major initiatives that will impact the bottom line.
6. Programmers and Application Developing
This skill will continue to be sought after by many companies, especially with the rise of IoT, mobile devices, and the widespread use of technology in various industries. These are the specialists who create the code and apps for systems to function smoothly and run efficiently, so they are an essential part of any tech team.
7. Machine Learning
Machine learning algorithms use data sensors to and other connected devices to create apps, appliances, and other related products. These algorithms can also be used to predict data patterns from connected devices, which, in turn, can be used to build data analytics capabilities and new data sets.
8. Security Infrastructure, Compliance, and Governance
Increased data exposure from mobile devices and other sources of confidential information is a major threat to security. This is why security experts are required to build an IT infrastructure that mitigates the possibility of infection and lessens the possibility of cyber criminals from penetrating the system.
9. Database Administration
Specialized personnel who are adept in managing and interpreting raw data are needed to help inform business decisions. Database administrators with strong big data, business intelligence, and analytics skills are especially needed.
10. Web Developing
Businesses continue to heavily rely on the internet to communicate with partners, connect with customers, and stay in touch with employees, which means that web developers are needed to maintain a strong online presence. This skill is necessary to ensure that your website helps drive incremental sales by having a mobile-responsive site that provides an excellent customer experience for users.

In this business landscape, technical support outsourcing services have been instrumental in helping companies remain relevant in their respective industries. Hiring a team of experts who are tasked to oversee your IT support network and operational requirements can give you a distinct competitive advantage, one that will help keep your clients loyal and your business objectives, achieved.

James Patterson
James Patterson

James Patterson, Head of Business Development, Global Corporate Clients joined transcosmos in 2007. He oversees business development and sales and marketing initiatives throughout the EMEA and APAC regions for transcosmos IT and Customer Support Services, managing a team of sales professionals and consultants in these territories. James fully understands and supports the requirements and challenges of complex IT Support and Customer Service environments, having guided an array of large organizations through the consultative process of developing complex solutions to fit the customer’s needs. Previous to transcosmos, James was a regional Sales Manager in the Health and Leisure Industry winning many awards for exceeding sales targets and being innovative.

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