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About our company

transcosmos has a long history of over 45 years experience in outsourced services. Originally established in Japan, and since then we’ve expanded throughout Southeast Asia and the rest of the world. We currently have over 100 operating centers across 14+ countries, supporting over 30 languages and counting.

transcosmos solutions serve 2,500 clients around the world and as an outsourced solution provider ranked 33rd among the top 100 global outsourcing companies.

transcosmos continues to earn awards and global recognition including “Global Outsourcing 100 Leaders” awarded by IAOP 3 years running and No.1 for “The World’s BPO Player for The Asia/Pacific and Japan region” by the Gartner report in the U.S.

Our wide reach has enabled us to offer world class end-to-end solutions for companies across the entire scope of IT services, customer and eCommerce support. Our experience coupled with talented people and innovative technology makes us a valuable strategic partner for customers who are striving for operational excellence, cost efficiencies and ultimately business growth.

transcosmos (TCIS) Operations

Debrecen, Hungary
  • Established in March 2010
  • Brand new center - opened December 2016 having moved from previous Debrecen operations
  • Purpose built for service center environment
  • 600 seat capacity
  • Secure facility
  • Good local transport available
Budapest, Hungary
  • Purpose built center in renowned business district of Budapest
  • 200 seats
  • Raised floors and suspended ceilings
  • Secure facility with 24 hour reception
  • Modern sustainable building -BREEAM “Excellent”
  • Good transportation links and located on the M3 Metro line
Cluj, Romania
  • Brand new office in center of Cluj, Romania
  • 50 - 100 seat capacity - expansion is possible
  • Secure facility
  • Good local transport available
Warsaw, Poland
  • Accelerating presence in Poland and opening in April 2017
  • Capacity of 150 seats
  • Video surveillance and building access control system
  • Good access to local transport
  • Environmental certificate BREEAM
Manila, Philippines
  • Established in 2005
  • Capacity of 350 seats
  • Resilient facility and infrastracture
  • Secured areas for services where required
  • Good local transport available
Austin, Texas
  • Established in 2004
  • Headquartered in Austin, Texas
  • Providing business relationship management and business development support
  • Well developed business support infrastructure
Milton Keynes, UK
  • Corporate Headquarters since 1991
  • UK Governance and management
  • UK Services